Maximizing Communication Methods to Promote Student Development and Success

Mollie Hartup, MBA, is Instructor in the Honors College, Coordinator of Communications, and YSU Magazine editor at Youngstown State University. She is currently pursuing a PhD in Communication and Information with a focus on organizational communication at Kent State University. She has prior professional experience in television news and print journalism. Amy Cossentino, PhD, is Dean, Honors College, Youngstown State University. She has nearly 30 years of experience in higher education and currently also teaches in the Honors College and the Beeghly College of Education at YSU. Together, they have combined their interests and expertise in communication and education to develop a debriefing framework for schools and organizations to leverage shared experiences such as professional conferences. They are actively using and testing this framework in practice. Continue reading Maximizing Communication Methods to Promote Student Development and Success

Business and Marketing Communication in an Omni-Channel World

Eugene Sivadas is Professor of Marketing in the Milgard School of Business at the University of Washington, Tacoma. He is the co-author of the recently published textbook, Marketing Channel Strategy: An Omni-Channel Approach, which expounds on these themes while offering practical approaches to operationalize omni channel marketing environment. Sushil Oswal catches Eugene Sivadas for a brief Q&A on omni channel strategy’s’ relevance for Business and Marketing Communication professionals and instructors. Continue reading Business and Marketing Communication in an Omni-Channel World

Moving Students Away from Teacher-Centric Writing to Reader-Centric Business Communication

A research project I’m currently working on examines how new employees, mostly recent college grads, learn to write within an organization. One of my interview questions is, “Are you a different writer today than you were when you first joined the organization?” And the answer is usually, with few exceptions, yes. And many interviewees then tell a story about learning to write at their organization that goes something like this: when they first started, they would write e-mails comprised of long sentences–and even longer paragraphs–, multiple paragraphs of text without any guideposts for reading, and lots of general information targeted at no specific audience. They quickly realized, however, that their reader (a boss, a client) didn’t want all of that—instead, the reader wanted something short and to the point. Continue reading Moving Students Away from Teacher-Centric Writing to Reader-Centric Business Communication

Mixing Professional Practice with Pedagogy in Business Communication Courses

Sabrina Pasztor recently had the opportunity to speak with ABC member, Dr. Cynthia Heller Alt. Cynthia has over 26 years’ experience consulting including owning Alt Consulting, since 2000. In addition to her professional work, she has been an Adjunct Professor at Alliant International University (2007-2011) and since 2014 at the University of Southern California in Business Communication and, more recently, Management and Organizational Development. Our discussion centered on the criticality of communication in the organizational and academic environment, and where businesses and academia must intersect to improve communication structures and processes in both environments. Continue reading Mixing Professional Practice with Pedagogy in Business Communication Courses

Call for Written and Multimodal Contributions

We invite submissions for our Spring 2020 issue of the Western ABC Bulletin which can include articles on a variety of topics of interest to this publication’s audience; articles on research, teaching, and practice of our profession, preliminary results of research studies in progress, or concluded, successful classroom activities and assignments; professional notes on emerging technologies relevant to business and professional communication practice, teaching, and research; book reviews; relevant software reviews, and notes about scholarly and productivity tools and technologies. Continue reading Call for Written and Multimodal Contributions