Student smiling in a classroom

Integrating Positive Communication Principles and Practices in Business Communication Courses

Julien C. Mirivel, Ryan Fuller, Amy Young, and Kristen Christman “I’ve come to see how much people are genuinely hurting and how much joy it brings to someone just to be noticed at all,” one of our students wrote. “I will continue to work through the [positive communication] model,” she said, “because it has already changed my life and improved my most troubled relationships.” One … Continue reading Integrating Positive Communication Principles and Practices in Business Communication Courses

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Why aren’t employers calling me? Completing a successful job search is more about strategy than rigor

Keshreeyaji R. Oswal As the American economy moves toward a reasonable pandemic recovery, it is continuing to see an increasing pace of new job openings. At the same time, entry-level applicants and recent college graduates have faced, at times, significant resistance in their job search. In this short guide, I provide you with a set of pointers to help you overcome this resistance and distinguish … Continue reading Why aren’t employers calling me? Completing a successful job search is more about strategy than rigor

Woman experiencing Zoom fatigue

Perspective: Managing Virtual Team Conflict

High performing teams are good at managing conflict. We know that every team will face differences of opinions or perspectives if they are engaged in a task that matters to them. Being able to manage those differences in a productive way can lead to better outcomes for the team and the organization. This article provides some of the basics around conflict management for teams and provides a short case that can be used as a class exercise. Continue reading Perspective: Managing Virtual Team Conflict

Give Yourself a Gold Star for Kin Work

You pull your attention away from your professional work once again to attend to some family matter that has just come up. It’s a call from your mom to talk about her prescription refills. Or it’s an email about how your cousin is now out of work and can’t pay his mortgage. Or it’s your brother sending you anxiety texts about the stock market. Sometimes family issues come up while we’re working (Ball, 2017). Continue reading Give Yourself a Gold Star for Kin Work