A Message from Regional Vice President, Jolanta Aritz

My goal as a regional vice president is to build our network, share information and ideas, and build collaboration and partnerships within the region. Our Western Region is represented by over 200 regional members from 11 states. The unique strength of a regional network, in my view, is our proximity to each other and the potential synergies it can create. Continue reading A Message from Regional Vice President, Jolanta Aritz

A place of our own

Editorial: A Place of Our Own

It is my honor to welcome our readers to this inaugural issue of Western ABC Bulletin which represents the work of several of our Western Region members. The collection of articles presented here might appear slim at first sight but it symbolizes the potential we have to produce knowledge—practical, pedagogical, and theoretical—for our field as a west coast group of business communicators—practitioners, instructors, administrators, trainers, and consultants. Our region can develop an identity of its own in business and professional communication with its wealth of technological research, entrepreneurial leadership, and the presence of major business colleges. Continue reading Editorial: A Place of Our Own

Photo by Wes Hicks

Expanding the Horizons of Business and Professional Communication with Accessible User Experience

Earlier this spring, we interviewed Dr. Sushil Oswal who is an associate professor of Human-Centered Design in the School of Interdisciplinary Arts and Science and a faculty in the Disability Studies Program at the University of Washington. His interdisciplinary research and teaching intersect the fields of design, spatial and environmental technologies, and accessibility for users with disabilities. Continue reading Expanding the Horizons of Business and Professional Communication with Accessible User Experience

Q&A on Bad News

The students in this pre-business class are immersed in a progressive scenario throughout the semester. The written assignments ask them to build on what they learn very thoughtfully and develop skills sequentially. The idea is to introduce concepts through mastery. I developed this activity when I noticed that students were having difficulty truly embodying the character and voice of their role in the scenario. I imagined that the personal and immediate nature of non-verbal feedback in a verbal exchange could be transferred to benefit the students’ written strategic messaging and tone. Continue reading Q&A on Bad News

Photo by Markus Spiske

Framing is Half the Challenge

As we all know, framing is imperative! On the first day of class, I explain how business writing is very different from academic writing, and I outline the differences. I also ask how many students have had any training or experience with business writing, and the response is always very low. My first outside of class activity is to have them write a brief introduction, including any exposure to this type of writing, and they invariably share their hesitation and anxiety about their writing skills. Continue reading Framing is Half the Challenge